Last updated: 17 October 2026
Welcome to SilixAI Press. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, purchase digital products or contact us.
SilixAI Press is an online store operated by MEETALI INTERNATIONAL PTY LTD, an Australian company. In this policy, “we”, “us” and “our” refer to MEETALI INTERNATIONAL PTY LTD as the operator of SilixAI Press.
1. Information We Collect
Depending on how you use our website, we may collect your name, email address, billing address, country, order information, account details, customer support messages and digital download records.
We may also collect technical information such as IP address, browser type, device information, cookies and website usage data where applicable.
2. How We Use Your Information
- Process purchases and deliver downloadable digital products.
- Send order confirmations, receipts and download information.
- Provide customer support and resolve payment or download issues.
- Maintain accounting, tax and business records.
- Prevent fraud, misuse and unauthorised access.
- Improve website functionality and customer experience.
- Send optional marketing communications where we have the required consent or another lawful basis.
- Comply with applicable legal obligations.
3. Payments and Payment Security
Our online store uses WooCommerce and supported payment providers, including Stripe, to process purchases.
Payment information is processed through the relevant payment provider. We do not intentionally collect or store customers’ complete payment card numbers or card security codes on our website.
Payment providers may process information under their own privacy policies and security procedures.
4. Digital Downloads and Orders
We use order and download information to provide access to purchased PDF products, assist customers and maintain transaction records.
Customers may receive transactional emails relating to purchases, payments, account activity and digital downloads. These communications are separate from optional marketing messages.
5. Marketing Communications
We may offer customers the option to subscribe to product news, promotions or other marketing communications.
Purchasing a product does not automatically mean that a customer has agreed to receive marketing emails. Where consent is required, we will seek it separately.
Customers may unsubscribe from marketing communications using the unsubscribe instructions provided or by contacting us.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies for shopping cart functionality, checkout, account sessions, security and website performance.
Additional analytics or marketing technologies may be used if enabled. Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.
7. Sharing Information with Service Providers
We may share information with service providers where reasonably necessary to operate our store, including website hosting providers, payment processors, email delivery providers, security services and technical support providers.
We do not sell customer personal information to advertisers or data brokers.
Service providers may process or store information in countries outside Australia, subject to applicable legal requirements and relevant safeguards.
8. Information Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss and disclosure.
However, no online service or electronic storage system can guarantee absolute security.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, manage orders, resolve disputes, maintain security and comply with applicable tax, accounting and legal obligations.
When information is no longer required, we will take reasonable steps to delete or de-identify it, unless retention is required or permitted by law.
10. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or restrictions on the processing of your personal information, as well as other applicable privacy rights.
To make a privacy request, please contact us using the email address below. We may need to verify your identity before fulfilling a request.
Some information may need to be retained for legal, tax, accounting, fraud prevention or other legitimate purposes.
11. Children’s Privacy
Our online purchasing services are intended for adults or persons purchasing with appropriate parental or guardian involvement. We do not knowingly seek to collect personal information directly from children for independent purchasing accounts.
12. External Websites
Our website may contain links to third-party websites, including Amazon. Purchases made through those websites are subject to their own terms, payment processes and privacy policies.
We are not responsible for the privacy practices of independently operated third-party websites.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes to our services, technologies, business practices or legal requirements. The updated policy will be published on this page with a revised date.
14. Contact and Privacy Enquiries
Legal operator: MEETALI INTERNATIONAL PTY LTD
Online store: SilixAI Press
Country: Australia
Email: info@silixai.com
If you have questions, concerns or complaints about how your personal information is handled, please contact us. We will review your enquiry and respond in accordance with applicable law.